Reception staff are so rude, got told by Urgent care to ring them and make an appointment for in 3 days as my son needs reviewing by the Dr for the medication he's been given! Got told rudely that they can't prebook appointments, only on the day emergency appointments, so I told her what I'd been told to have her put the phone down on me. Also the phone system there is diabolical waited for over 10mins in que position 1 then it just rang through and No1 answered rang back to be position 7 and still didn't get through. Also sick of receptionists being so nosey all the time, I want an appointment i shouldn't have to give them all the ins and outs of why i want one. Maybe it's time for some new staff.
Rude reception staff, unhelpful all the time. Waiting times are ridiculous - waited 1 hours and 10 minutes after my apt time when I was due back at work. Told I was next and 4 other people went in before me to same gp. Fuming new surgery now.
Turned up at 10:30 for a 10:40 appointment, finally went in at 11:15 to be told by the GP, (told is an understatement, talked over is more the facts) that he didnt have time to discuss my problem.When I explained that really wasnt my concern as it was he who had kept me waiting, he replied with do you think I have been playing golf?.I think I would sooner die in a gutter than ever visit this surgery again! An absolute disgrace to the health profession.
Just spent 35min on hold in cue position 1 and then they put the phone down on me.
I have been seeing Mrs Kneale for a few months now and have felt very well looked after, compassionate, conscientious and thorough are the words I would choose. She has helped me to the point that she has changed my life for the better, no exaggeration. Many thanks.
Dr Baghdjian & Dr Jacobs Surgery is a UK Doctor based in Chorley, North West England. Dr Baghdjian & Dr Jacobs Surgery is located at The Health Centre, Collison Avenue, Chorley PR7 2TH, UK.
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